This Refund Policy explains when and how Fixit (“we,” “us,” or “our”) gives refunds for our services (called the “Services”).

1. When You Can Get a Refund

You can ask for a refund in these situations:

• Billing Mistake: If you think we charged you by mistake, please contact us to ask for a refund.
  
• Not Happy with the Service: If you are not satisfied with the Services, you can ask for a refund within 7 days after you buy it.
  

2. How to Ask for a Refund

To request a refund, please send an email to [email protected] with:

• Your name
  
• Your email address
  
• The reason why you are asking for a refund
  

We will look at your request and reply as soon as we can.

3. How Refunds Work

If we agree to give you a refund, we will send the money back to your original payment method within 7 days.

4. When Refunds Are Not Given

We cannot give refunds in these situations:

• Unauthorized Use: If you broke our Terms of Use or used the Services in the wrong way.
  
• Free Trial: If you cancel during a free trial, you won’t get a refund.

5. Contact Us

If you have questions about this Refund Policy, please email us at: [email protected]